Matrixx Water Softener Support

Place the softener as close as possible to the pressure tank (well system) or water meter (city water).

Place the softener as close as possible to a floor drain or other acceptable drain point (laundry tub, sump, standpipe, etc)

Connect the softener to the main water supply pipe BEFORE the water heater (10' or more). DO NOT RUN HOT WATER THROUGH THE SOFTENER. Temperature of water passing through the softener must be less than 100°F.

Outside faucets and irrigation systems should be supplied with hard water prior to the water softener.

Do not install the softener in a place where it could freeze. Damage caused by freezing is not covered by the warranty.

Put the softener in a place where water damage is least likely to occur if a leak develops. The manufacturer will not repair or pay for water damage.

A 120 volt electric outlet is needed within 6 ft of the softener. The transformer has an attached 6 foot power cable. Be sure the electrical outlet and transformer are in an inside location so they are protected from wet weather.

If installing in an outside location, you must take the steps necessary to ensure the softener, installation plumbing, wiring, etc are protected from the elements and contamination sources.

Keep the softener out of direct sunlight. The suns heat may soften and distort plastic parts.