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Matrixx Water Softener Support
System Start-Up
1
With the bypass handles in the bypass position, initiate an immediate regeneration
This will advance the valve to the backwash position.
2
Once the valve has stopped moving and is in the backwash position, slowly open the bypass handles about 1/8th turn
Water should slowly enter the tank.
NOTE: If there is a loud knocking sound, simply turn the bypass handle back a bit as the system is filling too quickly.
3
During the backwash cycle, slowly open the bypass valve until there is water coming out of the drain hose
Then open the bypass valve fully.
4
Allow the system to backwash and push all the air out through the drain
5
The valve will automatically move to the Brine Draw cycle when the backwash cycle is complete
Skip this cycle by pressing and holding the “Set/Change” button on the control valve or by pressing “Go to Next Regen Step” on the Legacy View App.
6
This will move the valve to Rapid Rinse
Allow the unit to rinse for the entire cycle. The water in the drain should be running clear by the end of the Rapid Rinse cycle.
7
The valve will then advance to the Refill cycle
Allow the system to refill for the entire cycle. This will ensure there is no air in the brine line and that it is primed for the system’s first regeneration.
8
Once the system has returned to the Service position after the Refill cycle, the system is installed and ready for use
Just make sure to check the salt and don’t allow it to run out.
NOTE: If the water is not running clear by the end of the Rapid Rinse cycle, initiate an immediate regeneration again and repeat Steps 4 - 8. Repeat this process for as long as the water is not clear.